Why Context Matters: My Learning from Africa

Web Development
Why Context Matters: My Learning from Africa

Matthew Kaercher

Matthew Kaercher

It’s tempting to think tech sells itself. You’ll hear pitches full of buzzwords like “blockchain-powered traceability,” “AI-led compliance automation,” and “IoT sensors on every sack.” I used to think and get impressed as well.

But there are things you learn in the trenches “If your solution doesn’t fit the context, it doesn’t matter how advanced it is.”

Over the past year building reGenesis across African value chains from cocoa and other products, I’ve learned this firsthand:

1) Connectivity isn’t guaranteed. Offline functionality isn’t a nice-to-have. It’s a must.

2) Smartphone penetration isn’t uniform. Designing for the latest iOS UI might look cool in pitch decks, but it’s useless on a farmer’s 3G Android.

3) Language, literacy & culture vary. Icons matter more than words. Intuition trumps instruction. Trust is built face-to-face before tech even enters the conversation.

4) Value chains aren’t linear. They’re shaped by cooperatives, middlemen, NGOs, local power dynamics, and decades of lived realities that don’t fit neatly into a Western supply chain flowchart.

5) Adoption follows relevance, not features. No one’s wowed by your tech stack. They care if it helps their day go better.

If you want to win in Africa, don’t just bring the best tech. Bring humility, curiosity, and patience. Understand how things actually work. And then, build with the people, not just for them.

We’ve made our fair share of mistakes. But every time we listened more than we pitched, we moved closer to something that truly works.

Let’s stop copy-pasting playbooks.

Let’s start designing for real lives.

Thank you, Africa, for making me realize how myopic I was and how big the world is.

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We’re thrilled to share insights from Umer Farooq Qureshi, our Chief Many Things Officer, who leads Product Strategy and Digital Solutions with a vision that bridges innovation and impact. With extensive experience driving digital transformation and shaping forward-thinking strategies, Umer brings a unique perspective on how technology and creativity converge to solve complex business challenges. His thought leadership continues to inspire teams to reimagine what’s possible in today’s evolving digital landscape.
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